The Refresh is our 9-step maintenance program — lighter, faster, and 30–40% less than a full deep clean. Built for rugs that are already cared for, and for the families who care for them. If your rug needs a full reset first, we'll start there. Either way, this is the path that keeps a real rug a real rug, year after year.
The Refresh costs us less time and effort. A well-maintained rug doesn't need the same intensity of process as a rug being deep-cleaned for the first time.
So we pass those savings directly to you — 30 to 40% less than The Works, every single visit, for the life of your rug.
Over 10 years, the complete Simonian maintenance system is dramatically more affordable than sporadic deep cleaning — and your rug is cleaned more consistently, which is better for the fibers.
Every rug we clean through The Works immediately moves onto The Refresh program for life. The path is simple:
A great rug isn't a quick purchase. People save for them. They get passed down. They sit in the room where the family gathers — where kids play, where holidays happen, where life leaves its mark.
The Refresh exists because we believe the people who do right by their rugs shouldn't be priced out of doing right by them. Steady, gentle, affordable maintenance — so your rug stays the rug your family knows for the next 20 years.
"We built The Refresh because the people who take care of their rugs shouldn't be charged the same as someone bringing in a rug that hasn't been touched in 15 years. Doing right by your rug should cost less, not more."
When a rug is on The Refresh, it means something important: it's been well maintained. It gets cleaned every 2–3 years like it should. That's a rug owner we want to reward.
Fiber Shield is applied after every Refresh — deep into the open fibers — providing 18–24 months of stain defense. Woolle® moth protection applied at the same time.
Every step is here for a reason. The Refresh skips the steps that aren't needed for a well-maintained rug — and keeps every step that is.
Both produce a genuinely clean rug. The difference is intensity — and how long it's been since the last deep clean.
| What it covers | The Refresh | The Works |
|---|---|---|
| Mechanical dusting | ✔ | ✔ |
| Spot pre-treatment | ✔ | ✔ |
| Surface pile wash | ✔ | ✔ |
| Full front & back immersion | — | ✔ |
| Full hand-scrub every inch | — | ✔ |
| The Flush (back-to-front) | — | ✔ |
| Foundation back wash | — | ✔ |
| Tension drying | ✔ | ✔ |
| Pile grooming & fringe | ✔ | ✔ |
| Final quality inspection | ✔ | ✔ |
| Price vs. The Works | 30–40% less | Full price |
Real rugs don't have to mean unreal prices. Browse our hand-knotted pieces under $5,000 — every one of them eligible for The Refresh program for life.
Browse rugs under $5,000 →Walk in any time or call us. Pick-up and delivery available across the Bay Area. We respond the same day.