Five specialist services for rugs that need more than a standard clean. Antiques, silks, water damage, fire & smoke, and oversized pieces — protocols built on 70 years of expertise.
Some rugs require protocols beyond standard cleaning. These are the five situations where standard cleaning isn't enough — and where 70 years of specialized expertise is the difference.
Silk is the most delicate fiber we clean. Alkaline solutions dissolve its protein structure permanently. A single wrong step destroys irreplaceable pieces that took years to make.
Rugs over 100 years old are antiques. Their foundations are brittle, their dyes have evolved, and their patina — the gentle color mellowing that takes a century to develop — can be destroyed by modern machinery in seconds.
Water-damaged rugs develop mold within 24–48 hours. After that, what is restorable becomes permanent. Time is the critical variable — we treat water damage as an emergency.
Smoke odor penetrates deep into the fiber structure and requires specialized chemistry to remove — not just a surface wash. Soot must be removed dry before any moisture is introduced or the damage sets permanently.
Most cleaning facilities turn away rugs over 10×14. Our wash plant in San Mateo is equipped to handle palace-size pieces — rugs that can't be moved by two people and require specialized pickup and delivery logistics.
We assess every rug at no charge. We'll tell you exactly what it needs, what we can do, and what it will cost — before any work begins.
We'll tell you exactly what it needs and what it will cost before any work begins. No obligation. Water or fire damage? Call us immediately.